擎天税务事业部2017大事记
发布日期:2018-02-12   点击次数:642次   来源:擎天税务

2017年,擎天税务事业部立足于出口退税服务领域,一步一个脚印地踏实工作,狠抓软件产品研发与客户服务质量,不断拓展业务领域,实行多元化战略,取得了业绩与市场占有率双增长。



研发能力全面增强

2017年,擎天税务事业部不仅推出了以“擎天云通票管家”、“擎天云盒财税综合管理平台”等桌面客户端软件,实现了擎天在电子发票业务商业化、产品化,更为客户提供了集财税软件下载、试用、更新、备份等功能的新型管理应用;


还推出了基于web端的“擎天进出口单证在线管理系统软件(全国)”与“中国(江苏)国际贸易“单一窗口”出口退税办理系统“,标志着擎天财税软件进一步走向平台化、网络化。


更是不断开拓移动互联网领域,研发基于微信端的“擎天出口退税服务微平台“,实现了擎天税务软件在移动端的新突破。

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服务质量持续提升

2017年,擎天税务事业部成立了“擎天技术支持中心”,深化擎天现场服务、962166客服热线、远程支持等多渠道、全方位服务体系。并建立起更及时、更全面的回访与满意度调查制度,将远程技术支持与现场服务的回访率提高至93.8%,客户满意度达99%。

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业务领域不断拓展

2017年,擎天税务事业部不断拓展税控、电子发票、财税培训、外贸综合服务等业务,扩大擎天品牌在新业务领域的知名度,稳步提升新业务领域的市场份额。

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2017年 那些实实在在的数字


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细数擎天税务事业部这一年来留下的脚印,我们有惊喜,有感动,更有对一路走来始终支持帮助过我们的广大客户的衷心感谢,正是因为有了你们,擎天才能更多的信心和底气砥砺前行,勇往无前,不断超越!


在新的一年里,擎天初心不改,愿景不换,将不断锐意求新,努力成长,为更多的财税从业者提供更加优质的财税软件与服务。


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